Wednesday, July 28, 2010

Introducing the Agents - Our Admin Team!

Well, this was just going to be dedicated to the sales and rental staff, but the beleaguered administrators do deserve a mention or three, as they may or may not write for this blog (much like Schrödinger’s cat).



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Kylie Helbig joined the team at Harcourts in 2001 and has worked here ever since (true story, she can’t get enough of us). She began as a receptionist and quickly undertook studies to complete her Agent’s Representative course. Kylie then went to the dark side (property management) before transferring to sales and administration.

Kylie now limits herself to just the administrative department as the assistant to the Director and works on a part-time basis, after welcoming her first child into the world (he’s a cutie!).

Kylie has always been committed to all aspects of her role and goes well beyond her job description to help the office. As a true team player and more importantly, a friend amongst her peers, Kylie is always willing to lend a hand (or foot, if the case requires it).

Saturday, July 24, 2010

Introducing the Agents - Our Rental Team!

The aim of this blog is to help make the real estate market easier to navigate – in order to achieve this goal, our staff members will contribute some of their kernels of hard-earned wisdom.

Firstly though, we’d like to introduce you to our sales and rental staff, so that you can learn a little about them.

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I’m firmly convinced that Sara Burke knows everyone in Langwarrin. Maybe even a few in Frankston, too.

Sara started her real estate career in 2002 in sales and marketing, but went over to the dark side of property management to forge her long-term career. She’s organised, efficient and friendly, and is renowned for her service orientated approach (remember, she knows everyone, maybe even you).

Sara recently welcomed a new addition to her household (a baby, for those of you who were wondering), but has been unable to stay away from our office. She’s now back on a part-time basis.

"As a Property Manager, I believe in making a point of difference by maintaining a high level of communication with all parties involved in the leasing & management of a property. Communication is the key to ensuring an enjoyable experience for all concerned."

Sara may or may not have been present at a red carpet even where she was interviewing celebrities. Sara unfortunately didn't invite any of us along to vouch for her.

Friday, July 16, 2010

Introducing the Agents - Our Rental Team!

The aim of this blog is to help make the real estate market easier to navigate – in order to achieve this goal, our staff members will contribute some of their kernels of hard-earned wisdom.

Firstly though, we’d like to introduce you to our sales and rental staff, so that you can learn a little about them.

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Selinda “Tinkerbelle” Lempick is the newest addition to the Harcourts Langwarrin team. She worked for 4 years in the customer service industry before transferring to real estate (from one frypan into another!).

She is the assistant property manager and believes that friendliness and honesty are some of the best policies. “People like a friendly face, and the rental market is so dynamic at the moment, I try to help where and when I can.”

Selinda is constantly trying to increase her knowledge base and attends Harcourts seminars in order to keep up-to-date with the market. As a member of the beleaguered administration team, as well as the property management team, she is able to help you in all areas of your real estate experience (just remember to say only positive stuff about Collingwood and Eddie McGuire or things might go badly for you).

For service with a smile, Selinda Lempick is your agent.

Thursday, July 8, 2010

Introducing the Agents - Our Rental Team!

The aim of this blog is to help make the real estate market easier to navigate – in order to achieve this goal, our staff members will contribute some of their kernels of hard-earned wisdom.

Firstly though, we’d like to introduce you to our sales and rental staff, so that you can learn a little about them.
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Angela Staker has been part of the Harcourts Langwarrin property management team since, well, forever. Alright, maybe not quite that long, but for over a decade, and in this industry, well, we may as well prop her up against the wall, call her a relic and leave it at that. (I really hope she doesn’t read this post...)

Angela has always been keen to undertake further studies (but she isn’t a nerd, that title is reserved for someone on the admin team), keeping up-to-date with new procedures and Residential Tenancies Act legislation. She has also attended the Australian Real Estate Conference and the Australasian Residential Property Management Conference, thoroughly enjoying the experience.

Angela has proven to be a very successful property manager by providing long term (relic, remember!) commitment to Harcourts, and by her continued efforts to improve the management systems within her office and through convincing the poor, beleaguered administrative staff to ‘swishify’ (yes, it’s a word – since when? – since now) rental documents.

"Buying a rental property is one of the bigger decisions a person can make, it is a huge financial investment and choosing the right property manager for it is equally important."

Disclaimer: Neither Angela or the Mona Lisa were harmed in the production of this image. I cannot vouch for any smurfs, though.

Friday, July 2, 2010

Introducing the Agents

The aim of this blog is to help make the real estate market easier to navigate – in order to achieve this goal, our staff members will contribute some of their kernels of hard-earned wisdom.

Firstly though, we’d like to introduce you to our sales and rental staff, so that you can learn a little about them.

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With a surname like ‘Sell’, it was seems inevitable that Joy would enter into real estate. Having spent, what some would say, far too long in hospitality, Joy is firmly of the opinion that the customer should get what they want. Whether that’s a good coffee or the best price for their house, it doesn’t matter.

“I’ve worked in customer service for almost two decades; I really do care about my clients.” That is, when she doesn’t want to cosh them over the head and leave the body where it will never be found again. Oh wait, I wasn’t meant to write that.

Joy has lived in Langwarrin for almost a decade and has strong family and social ties to the area. She’s a keen gardener (with over 2.5 acres to maintain – that means she’s really ‘keen’), loves to travel and enjoys being out and about around her local area.

Joy’s no stranger to hard work; she’s won awards, secured grants and has introduced new ideas and strategies to her old workplaces. What will she do to us next?!

Joy’s also not afraid to sweat a little, having walked on hot coal. Dedication, friendliness and attention to detail are just some of the special touches that Joy brings to her work.


Joy was not harmed during the creation of this photo. In fact, she's so fresh to the real estate scene she's too busy to sit still for a picture.